A new mandatory code of practice for chartered surveyors who support clients through the business rates appeals process aims to bring clarity for the sector following the upheaval created by recent business rates revaluations.
About the new code
The code, developed by RICS in collaboration with leading bodies in the profession, will ensure RICS-accredited professionals are better placed to support clients who wish to appeal business rates decisions following the revaluations in Scotland, England and Wales.
Setting stringent standards for consultants’ communications with clients, the code protects consumers by ensuring contractual conditions, particularly in relation to fees and contract terminations, are clear and easy to understand. By updating the Declaration by Ratepayers, clients are fully aware that providing incorrect information to the Valuation Office Agency may result in civil penalties.